Billing and Cancellation Policy

Payment

The Mindfulness Mind does not offer a payment plan for any of the products or services it sells on its website - courses, one to one coaching and retreats and does not accept payment plans from a third party.

The fee for each course or retreats must be paid in full prior to the course/retreat start date. 

As part of the registration process, you will need to provide your full name, email address, contact telephone number and to declare if you are over 18 years of age. Once this is received you will then make your payment.

When payment is made, you should receive a receipt for payment via email.

The Mindfulness Mind accepts payments in UK pounds Stirling, online via credit/debit card. Please ensure you use your Surname and then first name as a reference when paying.

Prices

The prices quoted on this website are correct at the date of publication. The Mindfulness Mind reserves the right to adjust these prices on the website from time to time either for promotion or to reflect the true cost of the courses/retreats.

Cancelling Courses

All cancellations must be made via e-mail to admin@themindfulnessmind.co.uk

Cancellations to bookings made at least 8 weeks prior to the start date of the module will attract a full refund.

Cancellations to bookings made less than 8 weeks prior to the start date of the module, will attract no refund, but there will be the option to transfer to another module, at the time the booking is cancelled or another retreat. Therefore, bookings made less than 8 weeks prior to the start date of the module will be non-refundable.

Refunds will be made to the card which originally paid for the booking.

Transferring Courses and Retreat 

If a delegate cannot attend a course, the delegate must inform The Mindfulness Mind of this, at least 8 weeks prior to the start date of the booked course, in writing to admin@themindfulnessmind.co.uk

The Mindfulness Mind will then do its best to provide the delegate with an opportunity to attend the course  on an alternative course that The Mindfulness Mind  is running and is subject to an administration fee of £25. The provision of an alternative course cannot be guaranteed by The Mindfulness Mind

If a delegate cannot attend a retreat (long weekend), the delegate must inform The Mindfulness Mind of this, at least 8 weeks prior to the retreat, in writing by email to admin@themindfulnessmind.co.uk . The Mindfulness Mind will then do its best to provide the delegate with an opportunity to attend an alternative retreat that The Mindfulness Mind is running, subject to an administration fee of £100. The provision of an alternative retreat cannot be guaranteed by The Mindfulness Mind.

Cancellation of Courses/Retreats by The Mindfulness Association and Changes to Course Content

The Mindfulness Mind courses are constantly updated and improved and The Mindfulness Mind reserves the right to alter any of the courses’/retreat content without prior notice. The Mindfulness Mind reserves the right to cancel a course at any time without liability. 

In these rare circumstances, delegates will be offered an alternative date or a full refund.

Complaints

Any complaints about The Mindfulness Mind and its courses must be sent in writing by email to admin@themindfulnessmind.co.uk .